Guarantee

We guarantee that our prices are the lowest you'll find anywhere online. If you find a lower price on another website within 10 days after your purchase from Kiwilenses.co.nz, we will refund you 110% of the difference up to the price of the item on our site.

To receive the Lowest Price Guarantee store credit:

The product must have been purchased from Kiwilenses.co.nz and it must be the exact same product (manufacturer, brand name and parameters) on the lower priced online merchant.

The lower priced online merchant must have the product currently in stock and be an established site as determined by Kiwilenses.co.nz.

Shipping & handling charges, sales taxes and other charges (if any) will be included in determining the price difference.

This guarantee is limited to three claims in any 90-day period per customer and/or eight identical items per customer

This guarantee can not be combined with any other coupon code/offer and does not apply to special effect/Halloween lenses, custom lenses, RGP or made-to-order lenses.

This offer is exclusive to contact lenses, eyeglasses are not eligible.

We guarantee that all of our lenses are factory sealed. If you have a problem with any lens purchased from us at any time, please remove the lens immediately and let us know. We will process your return as quickly as possible. Just follow the simple steps outlined in our return policy. If you suspect that your lenses are defective, please enclose a photocopy of your prescription when you return the lenses to us. If your lenses are determined to be defective by the manufacturer, we will issue a store credit.