
Contact Lenses
If your contact lens prescription falls into the most common parameters, we are able to process your order the day we receive it and ship it either that day or the following day.
Orders received between 4:30 pm on Friday and 12:00 pm Sunday will be processed on Monday and shipped as soon as possible (pending availability of the contact lenses ordered). Processing generally takes 2 days.
Please keep in mind that if you order a less common prescription it may take slightly longer to process, especially toric lenses (which often have to be special-ordered and can take up to an additional 5 business days to process). We appreciate your patience.
Shipping Methods, Locations and Prices
INTERNATIONAL
- International Priority (Global Express Priority Mail: estimated 10-15 business days including processing) is $25.00 NZD
We apologize for the inconvenience, but we are unable to send FedEx deliveries to PO boxes. FedEx Overnight or 2-Day delivery is not available for International destinations at this time.
Duties and Taxes
INTERNATIONAL
KiwiLenses is not responsible for any sales taxes, customs duties or other taxes charged by your customs department. To avoid any unexpected charges, please contact the customs organization in your home country regarding these policies.
